Beyond Boundaries | How Generali Global Corporate & Commercial is scaling immersive technology across Risk Engineering

In the latest Beyond Boundaries episode, Sønr’s Matt Ferguson speaks with Matthew Day, Global Head of Risk Engineering & Loss Prevention at Generali Global Corporate & Commercial (GC&C), live from ITC Europe in Barcelona.

The conversation explores Generali GC&C’s MetaRELP project and how the business is using immersive technology to bring risk engineering recommendations to life, support client resilience, and improve the way risk engineers are trained across the organisation.

Matthew explains that risk engineering has always been about helping clients prevent losses before they happen. Traditionally, that has meant visiting a site, identifying hazards, issuing recommendations and sharing them in a written report. The challenge is that a recommendation in a PDF does not always make the potential loss feel real.

That is where MetaRELP steps in.

Using augmented reality, clients can wear the glasses inside their own environments and see how potential losses could occur. The aim is simple: make the recommendation easier to understand, harder to ignore, and more likely to be acted on.

What you’ll hear in this episode:

• How Generali GC&C is using augmented reality to bring risk engineering recommendations to life
• Why helping clients visualise potential losses can support better prevention and resilience
• How MetaRELP is being launched and scaling
• Why recommendation completion matters for insurers, brokers and clients
• How virtual reality can support the training and development of risk engineers globally
• Why immersive environments can help junior risk engineers experience risks they may not otherwise see early in their careers

Why it matters

Risk engineering is one of the most practical parts of insurance.

It is not just about assessing risk. It is about helping clients avoid losses, reduce downtime and build more resilient businesses.

Matthew’s point is clear: if one recommendation can prevent a major loss, the business case for making those recommendations more effective is powerful.

MetaRELP is interesting because it does not try to replace the expertise of the risk engineer. It gives that expertise a more visual, practical and scalable way to land with clients and with internal teams.

For clients, augmented reality can make risk more tangible.

For risk engineers, virtual reality can create new training environments, helping teams build experience across different occupancies, hazards and scenarios without always needing to be physically on site.

This is a strong example of technology moving beyond experimentation and into operational use. Not innovation as a demo. Innovation as a tool that supports prevention, training and resilience.

A huge thank you to Matthew for joining us and sharing such a clear view of how Generali GC&C is scaling immersive technology across risk engineering and loss prevention.

🚀 Exciting news: our Beyond Boundaries 2025 report is now live – dive into the report here: https://sonr.global/beyond-boundaries-2025/

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