Top picks from DIA and new hyper-personalisation report

And if you are interested in partnering with Insurtechs, have a listen. Minh talks about how those relationships can work best.

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New disruption report: Hyper-personalisation
We’ve spent the past few months working really hard so you don’t have to.

Our latest industry report explores the challenges and opportunities associated with hyper-personalisation, deep-diving into the sub-trends of data analytics, virtual assistants, the internet of things, AI and machine learning, on-demand, and concierge platforms.

It features the ventures reshaping the industry and the corporate innovators driving change from within.

We also get to hear thoughts from Shefi Ben-Hutta, founder of Coverager. By the way, if you’ve not subscribed to Coverager, you really should. It’s easily our favourite read and having met up with Shefi earlier this year, I can safely say she’s pretty brilliant too.

The report officially launches at the end of the month and will be on sale for £295.

For all Sønr clients, a hard copy will be landing on your desk this week. You’re welcome. And hey, there’s a ton more information on each venture on the platform. But you already know that.

And for everyone else, if you’d like a copy ahead of time (for free), let me know and I’ll send one over. It’d be my thank you for enduring my writing every couple of weeks.

As for the startups, they’re also out in force, and whilst there’s a huge range of propositions, we noted a few key trends and a few key ventures:

1.     Value chain disruption
There are some compelling software & platform offerings, from enhanced motor claims (Xtract) to AI-powered sales (Zelros) and data-modelling (DataRobot), even whole insurance syndicates (Black Insurance).

2.     AI for everything
Zelros / DataRobot (as above), Digital Fineprint, Carpe Data, ForceManager, bah just loads of them! AI is definitely here to stay, especially when enhancing the value of existing data for improved/predictive marketing, sales and claims. And chatbots. Let’s never forget chatbots. It looks like they’re here to stay too.

3.     Claims efficiency
Quicker fraud detection and expedited end-to-end handling are seemingly top of the agenda. Keep your eye on FRISS, Xtract (again), Socratus. Transparency and fairness are at the heart of the customer experience now, and those failing to innovate in the claims journey risk losing market share.

No matter where you’re based, if you’d like to better connect with the global Insurtech ecosystem and access the latest trends, insights, ventures, corporate innovators, accelerators investors and industry events, then you should definitely be using Sønr.

And if you’re wondering how to build and execute world class M&A, investment and/or partnership strategies, then definitely get in touch. We’re more than happy to jump on a flight and chat.