Tower Ltd. overview

Tower Ltd. is engaged in the provision of general insurance. It is based in New Zealand, and can trace its history back to 1869.

Tower Ltd. offers car insurance, content insurance, house insurance, business insurance, travel insurance and others.

In 2018 Tower revealed it was planning to hold a digital transformation, including a technology upgrade. In 2019 the company began selling new business on a new platform as part of Phase One. Phase two was completed at the end of 2019, and inluded self-service, increased digital capability and migrating customers to the new platform. The final phase will see further technology upgrades, with costs expected within 5-7% of $45m.

In December 2019, Tower settled the acquisition of Youi NZ's insurance portfolio for NZ$13m. It gained 34,000 in-force policies as a result, and said that the move will add $24m of GWP, 64% of which will come from motor policies and 23% from house policies.

Map showing the location of Tower Ltd.

Auckland, New Zealand

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Key people

Glenys Talivai General Manager of Claims & Strategy
Richard Harding Chief Executive Officer
Faye Luxton General Manager of People & Culture
Michelle James General Manager of Customer Acquisition, Retention & the Pacific Islands
Tony Antonucci General Manager of Product & Marketing
Blair Turnbull CEO