Sapiens International Corporation

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector.

Sapiens offers digital software platforms, solutions and services for the property and casualty, life, pension and annuity, reinsurance, financial and compliance, workers’ compensation and financial markets. Its product portfolio includes software solutions for policy administration, billing and claims; underwriting, illustration and electronic application; reinsurance; and decision management. Sapiens’ digital offerings include customer and agent portals, a digital hub with an API layer and digital studio, and an advanced analytics solution.

The company has a track record of over 35 years in delivering software solutions to more than 600 financial services organisations worldwide. In 2019, the corporation unveiled a complete rebrand into a unified global provider of innovative digital insurance solutions. Their new master brand architecture now features descriptive product names for clarity regarding the main function of each product.

In 2019, the firm announced that a tier-1 South African bank had expanded its relationship by selecting Sapiens' IDITSuite for Property & Casualty to support increased demands from customers and clients seeking digitised experiences. Prior to this, Sapiens served as a life & annuity client.

Sapiens announced its plan to partner with Kovrr, an Israel-based predictive cyber-risk modelling firm, in the summer of 2019.

In January 2020, Sapiens acquired German B2B Insurtech Sum.Cumo for €28.4m.

Sapiens announced a new partnership with insurtech Splice Software in March 2020. Splice specialise in omni-channel communications, including voice technologies, supporting customer service operatives with inbound requests as well as collecting and measuring data to drive customer engagement.

In April 2021 insurtech solutions provider Atidot has partnered with Sapiens to help insurers scale value from their current books of business. The joint solution combines Atidot's AI and predictive analytics platform with Sapien's CoreSuite for Life Insurance, Illustration Pro, and its analytics services, enabling insurers to generate real-time, dynamic, actionable insights that will help in personalising policies, risk reduction, and enhance overall profitability.

In May 2021 Sapiens launched AI-enabled, NLP-trained chatbot module BotConnect, and LiveConnect, which enables chatbot conversations to be escalated to live agents when required.

In July 2021 Sapiens partnered with Munich Re to help insurers better service the commercial (SME) insurance market in the UK, Nordics and South Africa.

In November 2021 Guardian Group, which operates across the English and Dutch Caribbean, integrated Sapiens solutions for their life and health operations, achiveing automated underwriting for up to 95% of its fluid-less cases.

Also in November 2021 Hiscox EU launched in Germany with Sapiens IDITSuite for P&C and Sapiens Intelligence in the Cloud.

During December 2022 Bolttech selected Sapiens to provide its P&C core platform. 

The Sapiens team of approximately 4,000 professionals operates through their fully-owned subsidiaries in North America, the United Kingdom, EMEA and Asia Pacific.