MSIG Hong Kong

MSIG is a HK-based general insurer. Combining the best of local and global practice in Hong Kong and across ASEAN, MSIG Holdings (Asia) Pte. Ltd., together with its core subsidiaries and affiliates (“MSIG”), has been providing general insurance solutions throughout this region for more than 100 years.

Today, as an established leading insurer with a long-term perspective, MSIG offers insurance solutions through their 4,500 dedicated staff across the region.

MSIG is backed by the solid foundation and rich heritage of Mitsui Sumitomo Insurance Company, Limited, an established insurer that has maintained strong financial ratings from leading ratings agencies, including Standard & Poor’s and Moody’s and AM Best. MSIG is now one of the few foreign-based general insurers to have representation in every ASEAN country, a testament to our strength and reach. MSIG also benefits from being a member of MS&AD Insurance Group – one of the largest general insurance groups in the world.

Leveraging their multi-channel distribution, strong partnerships with intermediaries and extensive geographical network, MSIG today offers a wide range of insurance solutions across personal and commercial lines. This has been achieved over the years through building and nurturing close, enduring business relationships. In 2018, for example, the insurer announced it had partnered with leading global accelerator, Plug and Play, to promote startup innovation, as well as InsurTech Anapi to deliver innovative digital insurance products via its API.

The following year, their online claims solution, EASY, was recognised by the Laserfiche Run Smarter Awards. According to a statement by the insurer, since the launch of its claims system, over 80% of its online customers have submitted their claims using the online claims submission system.

In October 2021 MSIG Hong Kong and CoverGo, a no-code insurtech, partnered to launch MediGo, a new end-to-end system for managing MSIG's health insurance business, enabling the Hong Kong-based insurer to increase their speed to market by building and launching new products and processes quickly and efficiently.